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PAYMENT:
Payment is by PayPal. Please make sure that your address is correct and please add your mobile number before you check out. This is because this item has a tracking number and if there is no one at home, the postman is able to contact you.
SHIPPING:
We ship from Hong Kong with free tracking number. Item is of customized nature so it will take 3-12 working days to be manufactured in our factory and thereafter it will be shipped to your destination.
Please note that shipping will take 14-21 working days.
(EXCLUDE SATURDAY, SUNDAY & PUBLIC HOLIDAY )
•Please be patient while awaiting shipment arrival.
NO REFUND OR RETURN POLICY
Since this is a customized item, it is only manufactured on the day when you place an order. As such, Items are Non-Returnable under any circumstances. However, we will replace the item if it is faulty or damaged.
Please email us the photos of the item being damaged or faulty.
FEEDBACK-IMPORTANT IF YOU WANT TO LEAVE NEUTRAL OR NEGATIVE FEEDBACK WITHOUT MUCH CONSIDERATION FOR THE SELLER’S BUSINESS
I personally handle all issues promptly and generally to the satisfaction of the buyer. I go above and beyond resolving issues in many cases. PLEASE DO NOT LEAVE NEUTRAL OR NEGATIVE FEEDBACK ASKING WHEN THE ITEM WILL ARRIVE. The seller should get at least a fair chance to learn about the buyer having a problem with the item received. No neg / neutral feedback should be allowed to be left without at least one time notifying the seller through EMAIL (a2duo@abv.bg) about the issue, so the seller can remedy the problem.
Thanks for taking the time to read our shipping and feedback policies.
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